Support, when and where you need it
We partner with you to enable the best possible transition to workforce optimisation, understanding the impact to business, change management, and the need for the right guidance and communication.
Achieve long term success.
A close working partnership means that the foundations are set for successful deployment and long lasting returns. Our services help you throughout every step of your workforce journey.
Project Delivery Experience
Creating exceptional workforce experiences, on time and on budget – while meeting operational needs for smooth implementation.
Comprehensive Support
Our support services allow clients to take a proactive approach in knowledge transfer, while we are here to support you at every point.
Customer Success
Our goal is to enable clients to realise sustainable and measurable success with continued communication, support, and guidance.
Professional Services
Our highly experienced Professional Services Consultants have the know-how and subject expertise to reduce risk and remove roadblocks to speed up the transition from start to go-live.
Understanding what success looks like for each customer is always top of mind, communicating and creating the right solutions for unique needs.
The nimbus Project Delivery approach
Support Services
We give you the tools to build the foundations of knowledge, while being on hand to answer your questions and support you along the way.
Customer Success
Our goal is to provide continual communication, partnership support and clear guidance to our customers enabling them to realise sustainable and measurable success.
Continued alignment to business goals
An aligned WFM approach
We are committed to building a partnership built on trust and support, helping you to deliver optimised workforce processes while championing your people.
The nimbus Platform.
One platform. Multiple workforce solutions.
A Workforce Management solution that delivers people efficiencies, regulatory compliance confidence, and elevated business performance.
A Workforce Optimisation solution that empowers contact centre agents to deliver the best customer service, when and where it’s needed.
An easy-to-use solution which instantly redirects phone, data, voice, and communications for seamless connectivity when disaster hits.