A contact centre you thought you couldn't afford.
A world class contact centre with zero upfront costs, delivered in days and a launchpad into the future with access to the entire AWS ecosystem.
Contact centres made easy.
A 'best of all worlds' solution to make it easy to choose the right product in a crowded marketplace.
Taking the guesswork out of delivering a future-proofed contact centre, cxplus is the complete contact centre solution, no upfront costs, one fee per month.
Combined power.
For every contact centre need.
Aligning the best features from three of the leading cloud based contact centre technologies . A packaged solution to give you a comprehensive offering to cover all of your business needs.
Taking the guesswork out of delivering a future-proofed contact centre, cxplus is the complete contact centre solution, no upfront costs, one fee per month.
Multi-purpose workforce optimisation solution delivering compliant scheduling.
Single pane of glass contact centre application uniting multiple systems and processes.
Underlying contact centre technology providing access to the AWS ecosystem.
Simple pricing.
No surprises.
Platform package.
$160
AUD ex GST.
Per agent per month.
* Telco charges based on volume of calls / minutes and charged at an additional cost. For AWS per minute published rates, please visit the AWS website: https://aws.amazon.com/connect/pricing/.
A complete contact centre.
Everything you need is now combined to deliver a highly functional contact centre. Key features pre-configured from nimbus, Cloudwave, and AWS to help you move forward seamlessly.
+ Compliant agent scheduling
+ Patent protected work access
+ Call distribution
+ Chat Channels
+ IVR system
+ Flow management
+ Skills based routing
+ Agent presence
+ Auto attendant
+ Dashboards
+ Call reason codes
+ Address book
