Category: Business

The benefits of automation for human optimisation
Confirmation that the economy is now in a high inflation, interest rate rising cycle, will come as a wake-up call to businesses from every sector

Contact Centres: The Big Shift
The Australian contact centre industry employs more than 250,000 people and in 2022, it is undergoing perhaps the most fundamental change in its

Decoding the 2022 Federal Budget
The latest Federal Budget, whatever side of politics you are on, should make all employers aware of the challenges they will face through at

Compliance in an evolving and remote business world
Compliance has increasingly become a critical component of corporate responsibility. Spreadsheet based, legacy manual systems are no longer