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Sharon Burton

Chief Customer Officer

Sharon comes with over 14 years of experience in technology; implementing and managing software, infrastructure, and networks.

As an SME in Workforce Management software, products, and services for 10 years, Sharon has a vast and varying degree of knowledge across key WFM fields, including:

  • Award Interpretation
  • Systems Integration
  • Change Management
  • Best-practise and Solution Training

As the Chief Customer Officer at nimbus, Sharon leads our customer-facing teams, Project Delivery and Support & Customer Success, ensuring her teams have the skills and knowledge to provide exceptional service to our varying customer base, both here in Australia, and globally.

Sharon is a current MBA Candidate at Victoria University. She also holds a Graduate Certificate of Business Administration, ITIL 4 Foundations, PRINCE2 Foundations, and a Certificate in Information Technology (Project Management).