A workforce management industry leader with over 20 years’ of experience in WFM systems and solutions.
Prior to nimbus Cloud, Grant Custance founded Open Wave in 1998, where he served as CEO and later Chairman. Open Wave developed and distributed on premise staff WFM solutions, principally in the call centre market, servicing many high-profile government and publicly listed companies worldwide.
As nimbus continues to grow, Grant is at the helm, steering the business to innovate at scale, lead go-to-market initiatives, and provide thought leadership, industry commentary and opinion to major publications.